Bloomin’ Gardens Inc. Ltd – Terms of Service

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1. Introduction

Welcome to Bloomin’ Gardens Inc. Ltd. (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern the use of our services and products (“Services and Products”) by you, the customer (“Customer”). Our aim is to uphold the integrity, security, reliability, and privacy of our facilities, network, and Customer data. By using our Services and Products, you agree to be bound by these Terms. We reserve the right to modify these Terms at any time, with any changes published on this page automatically applying to all clients.

2. Term

The Customer agrees to the term set within the billing period during the order process. All services are prepaid, and the Customer can renew or cancel services at any time without incurring additional fees.

3. Monthly Service Fees

Fees for services ordered by the Customer shall begin on the date the initial order is accepted by Bloomin’ Gardens Inc. Ltd. This date will serve as the anniversary date for all future billings, including one-time fees, upgrades, additional services, cancellations, and service credits. Fees are due in advance of the service cycle and will be billed on the anniversary date.

4. Payment Verification

To comply with Banks and Merchant accounts provider policies, we may request copies of personally identifying, Proof of Address documents to approve and process The payments. This information will be transmitted over encrypted channels and stored according to industry compliance standards. Please review our Privacy Policy for more information. We do Not Accept Third Party Payments.

5. Upgrade Fees

Upgrades ordered on the billing anniversary date will be billed for a full month and will continue each month on the anniversary date. Upgrades ordered after the normal anniversary billing date will be prorated to the next anniversary date and billed as a one-time prorated charge. Future charges will appear as full fees added to your existing anniversary billing date.

6. Service Credits & Credit Balances

Service credits issued to your account can be used to offset future or current billable services. They will not be issued as cash back and are non-transferable. Customers can “Add Funds” to their account via the client area, which can only be used for future payments of Bloomin’ Gardens Inc. Ltd services and cannot be refunded, withdrawn, or transferred.

7. Support

Bloomin’ Gardens Inc. Ltd provides support for all services we offer. However, we maintain a primarily “unmanaged” web hosting service, which does not include technical support for individual software packages or third-party applications.

8. Cancellation

To cancel your service, submit a cancellation request via the client panel or through a support ticket in the Billing department. All customer data and backups will be destroyed permanently after the cancellation date. “Immediate cancellation” requests will result in termination of customer data within 24 hours.

9. 24-Hour Money-Back Guarantee

Bloomin’ Gardens Inc. Ltd offers a 24-hour Refund Guarantee for VPS Hosting services. Refund requests under certain circumstances may be denied, such as non-usage of services, incompatibility of software, financial concerns, service suspension due to DoS/DDoS attacks, or other violations of the TOS or AUP. Refunds will take the form of a reversal to the original funding source or account credit at the Customer’s discretion.

Payments for software licenses, managed support work, domain registrations, SSL certificates, security add-ons, or any one-time fees are non-refundable.

10. Refunds & Disputes

All services are non-refundable except under our 24-hour money-back guarantee for VPS hosting accounts. Billing errors can be addressed by opening a billing ticket. Chargebacks will result in a $50 fee and will be subject to collection by an authorized collection agency.

11. Non-Payment & Service Suspension

All payments are due on the anniversary date of the subscription agreement. Failure to remit payment within 48 hours will cause Your account to be suspended.